Technology is great, isn’t it? Nowadays, you can order groceries from your laptop and have them delivered straight to your home – maybe even directly to your fridge. But should you consider this method for ordering a medical device- such as glasses? We can’t tell you what will work best for you, but here are a few things you can consider.
Nothing beats shopping in your PJ’s on your own couch. Buying your glasses online means you don’t even have to leave the house! As long as you have an up-to-date prescription, you can order glasses from a multitude of websites, all with the ability to price check on comparable frames - whenever you want.
Shopping online means you have access to a huge selection – anywhere that sells their frames online. If there’s a particular brand that you’re interested in, you can look through their website at your leisure and find their frames available online. With a particular style in mind, you can compare similar styles until you find the perfect one for you.
Many online retailers offer competitive pricing. They cut out the middle-man, buy discount large supplies, or even manufacture their own frames. Beyond this, they're able to avoid the monopoly that some major glasses retailers hold. There's nothing wrong with affordable, fashionable frames.
So, you’ve had your eye exam, you bring your prescription home, and you buy your glasses online. After a couple of years, you decide you want to update your frames. You figure, “What’s the harm in using my old prescription?” Well, honestly, you may miss harmful eye disease that doesn’t have symptoms. Having routine check-ups with your eye doctor is essential to combating a variety of eye diseases that could cause serious complications. Luckily, when caught early, these diseases are highly treatable. If you’re diabetic or have a family history of conditions such as glaucoma or macular degeneration, it’s even more crucial that you see your eye doctor regularly.
You've found the perfect frames, and you patiently await your new glasses arrival at your doorstep. When you receive the delivery, you carefully unwrap your new specs...place them on your face...only to find you can't see out of the lenses. This is not an uncommon scenario when ordering prescription frames on the internet, especially if you have a complicated prescription. Even if your lenses are crafted correctly, they may not be how you pictured them. Some online services allow you to upload a photo to see how a frame fits your face - but they may not account for size. Your frames may be too small for your face, or too bulky - uncomfortable, even. You won't have an optician there to make sure they fit your face or provide adjustments to make them more comfortable. Which brings us to our next point...
3. Customer Service
Should you encounter any problems, having a helpful human being on your side can certainly ease the process. There's few things worse than dealing with a customer service phone line - especially the kind with robotic menus where you realise you pushed the wrong button 3 questions ago. Assuming an online retailer even lets you return flawed frames, you may end up being the one who has to pay those extra shipping costs. Dealing with a brick and mortar establishment means you can form relationships with the opticians there, and you have someone to rely on if your new product doesn't work out.
There are many reasons why one of your friends may prefer an online glasses retailer, and another relies on their local one-stop shop Optometrist and optical retailer. You have to decide what will work best for you and your eyes. At Bard Optical, we are happy to help you with all your vision care needs - even if that means purchasing your frames online. Our doctors would still love to see you - and make sure you're completely satisfied with how you see the world.